Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information in compliance with GDPR and other applicable laws.
Introduction
Gajera IT Solutions ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy applies to all information collected through our website, services, and any related services, sales, marketing, or events. By using our services, you consent to the data practices described in this policy.
Information We Collect
- Personal information you provide when contacting us or requesting services
- Technical information collected automatically through cookies and analytics
- Communication preferences and interaction history
- Professional information relevant to our business relationship
How We Use Your Information
- To provide and improve our IT services and solutions
- To communicate with you about projects and services
- To analyze website usage and optimize user experience
- To comply with legal obligations and protect our rights
Data Protection & Security
- Industry-standard encryption for data transmission and storage
- Regular security audits and vulnerability assessments
- Access controls and authentication measures
- Secure data centers with physical and digital protection
Your Rights Under GDPR
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ('right to be forgotten')
- Right to restrict processing
- Right to data portability
- Right to object to processing
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.
Essential Cookies
Necessary for the website to function properly. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website to improve user experience.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Retention Periods
- • Contact form submissions: 2 years
- • Website analytics data: 26 months
- • Client project data: Duration of contract + 7 years
- • Marketing communications: Until unsubscribe
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
We ensure appropriate safeguards are in place for any international transfers, including Standard Contractual Clauses approved by the European Commission.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
General Inquiries
Email: privacy@gajeraitservices.com
Phone: +49 (0) 123 456 789
Address: Dresden, Germany
Data Protection Officer
Email: dpo@gajeraitservices.com
Response Time: 30 days maximum
Languages: English, German
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.